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About Buchanan & Hall

Here at Buchanan & Hall, it has been our pleasure to offer the highest level of home comfort for the Stratford area for years. Our foundation consists of efficient, reliable and cost effective heating, air conditioning and indoor air quality products from York.

Quality heating and cooling products are just where we begin. The technicians at Buchanan & Hall are trained and equipped to handle anything from routine HVAC maintenance & repairs on a residential system to complete turnkey installations for commercial environments.

Buchanan & Hall offers your family or business the best heating and cooling products and HVAC services, combined with a level of customer service that will exceed your expectations.

Buchanan & Hall was established in 1950, and specializes in refrigeration based mechanical systems. Our staff includes licensed mechanics in refrigeration, electrical, sheet metal, and gas fitting. We are very pleased and ready to serve you with our dynamic mix of trades for your installation projects or maintenance requirements.

Buchanan & Hall provides turn-key installation and service to both residential and commercial customers. Our services include certified heating, cooling and ventilation load calculations, sheet metal and hydronic system design (with BCIN #).

In 1983 we installed our first ground source heating system and in 1989 we became a WaterFurnace dealer. In 2010 we became a GeoPro Master Dealer for WaterFurnace. The GeoPro Master Dealer program was established to distinguish truly exceptional geothermal dealers. To qualify for this designation, a dealer must have recently trained, qualified technicians, extensive geothermal sales experience and designers capable of heat loss/heat gain calculations, duct sizing and loop sizing.

Buchanan & Hall is a fully accredited firm with the Canadian Geo-Exchange Coalition (CGC) with accredited installers and designers.

We are an approved contractor under the Electrical Safety Authority's (ESA) Authorized Contractor Program (ACP). We are also registered by TSSA as a Heating Fuels Contractor and are certified under the Boilers & Pressure Vessels Regulation.

Buchanan & Hall is a member of the Heating, Refrigeration & Air Conditioning Institute (HRAI) of Canada. We are also a member of the Stratford & Area Builder's Association.

Our professional and experienced mechanics can help you find the perfect answer to your environment control needs. Our certified installers get the job done right and on time. Our service technicians are there when you need them, and ready to return comfort to the climate of your business or residence.

We take great pride in our work. This becomes evident to our clients when they see the level of quality and service we hold ourselves to. At Buchanan & Hall, we go the extra distance for complete customer satisfaction with every residential and commercial installation. Our goal is to build long-lasting relationships with our clients through honesty, integrity, and accountability.

Today’s service technicians have the challenge of keeping up with all of the different types of heating and cooling systems along with the ever changing technologies. Our staff is on top of it all. If you are looking at servicing older equipment, or considering upgrading to cutting-edge systems, our team is ready with the answers.

HVAC 101

That's a Great Question.

As a rule of thumb, replace your existing home comfort system when repairs cost 30% of a new purchase or when utility bills have increased 50% as a result of older, less efficient systems using more, higher-priced electricity.

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Air conditioning and heating equipment consume about 44% of a home's energy bill. Today's ENERGY STAR ® qualified systems are as much as 60% more efficient than 10-year-old equipment.

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In new homes or remodels, a central home comfort system is the best solution for overall comfort and superior indoor air quality and humidity control.

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Look for a programmable thermostat for accurate, reliable, energy-saving performance. For added savings and convenience, our Residential Communicating Control with Wi-Fi support works with mobile devices to easily program your system wherever you are.

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Seek out a contractor who is associated with a recognized brand. If they are backed by the product and training resources of a major manufacturer, you will feel confident that you're getting the home comfort system that best meets your needs.

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Get solid advice from an expert. The right contractor can perform a load calculation or an energy analysis to determine your operating costs. After getting to know your needs, he can customize a system just for you.

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Every system is different. After a thorough inspection of your electrical system, ductwork and other components, your contractor will provide a rundown of what you need to replace and what you can keep.

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That depends on the house and the system. While air conditioners and gas furnaces require different components, the common denominator is ductwork, which must be properly sized and zoned for proper system performance. Your contractor can evaluate your existing setup and tell you how simple your installation will be.

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An air handler circulates conditioned air throughout your home. You can combine it with accessories to filter, humidify or dehumidify the air stream as needed.

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Indoor air can be from five to 100 times more polluted than outdoor air. Adding humidifiers, dehumidifiers, ventilation systems, UV lights and air filter technologies can dramatically improve your indoor air quality.

Buchanan & Hall HVAC-101 by York®